To get started, simply book a call with us to assess if we can help you. After placing an order, you will be taken to our client portal where all onboarding steps will be shared.
You will have to ship us a sample of your product and fill out a form so we can create a plan tailored to your needs.
Yes, we require product samples for comprehensive packages to ensure top-quality creative outputs. Please refer to your client dashboard for specific shipping instructions to our studios in Canada, Bali, or the US.
If you only need design and editing work using existing raw assets, please book a call with us to discuss your requirements. Our global studios are equipped to showcase your products effectively.
Our non-model packages utilize high-quality stock images and basic white background photography, ideal for those on a budget. Model packages, on the other hand, involve a professional model and are shot in custom-staged settings, offering a premium, highly personalized visual experience.
The typical turnaround time from receiving your product to first drafts is approximately 3-4 weeks, depending on the complexity of your project and the speed of your feedback.
Our pricing reflects the all-in-one solution we offer - research, production and design. By working with our agency, you gain access to a team of industry specialists, comprehensive project management, and consistent quality across all your creative needs.
Yes, expedited services are available for an additional fee after the checkout, which will reduce the timelines of the first draft to 2 weeks after sample is received."
While two rounds of revisions are included in your package, there is also an upgrade available (after checkout) to get unlimited revisions for 30 days
Upon full payment, you will own the copyright to all final images and videos produced, allowing you unlimited use across your marketing channels.
You will be assigned a Customer Success Manager for the project who will communicate with you via our client portal or emails. Our business hours are Monday through Friday, 9 am to 5 pm EST. We strive to respond to all inquiries within 24 hours.
Yes, we can provide both source files and raw files for an additional fee (after checkout). Providing these files allows you to have full control over your assets and the flexibility to make future edits or adjustments as your brand evolves.